What plans are available?
HidURL offers 5 plans:
• Free - 100 URLs/month, basic features, no analytics
• Starter - 250 URLs/month, analytics, link editing
• Pro - 1,000 URLs/month, full analytics, priority support
• Bulk - 100,000 URLs/month, bulk API, high rate limits
• Enterprise - Unlimited everything
All paid plans are billed monthly or yearly (yearly saves ~20%).
How do I upgrade my plan?
Go to Dashboard → Billing and click Upgrade Plan or Change Plan. Select your desired plan, enter your payment details, and confirm. Your new plan activates immediately and you'll receive a confirmation email.
How do I cancel my subscription?
Go to Dashboard → Billing and click Cancel Subscription. Your plan remains active until the end of your current billing period. After that, your account reverts to the Free plan - your URLs and data are preserved, but paid features are disabled.
Where can I find my invoices?
Go to Dashboard → Billing and scroll to the Invoices section. Each invoice shows the amount, date, plan, and status. Click the eye icon to view a full invoice or the download icon to save it as a PDF.
What payment methods are accepted?
HidURL accepts major credit and debit cards (Visa, Mastercard, American Express, Discover) via Authorize.Net, a secure payment processor. We do not store your card details - they are handled entirely by Authorize.Net.